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Privacy Policy

Last updated: July 1st, 2024

1. Introduction

This privacy notice for Vemlo ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website or engage with us in other related ways, including any sales, marketing, or events.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@vemlo.com.

2. What Information Do We Collect?

We may collect personal information that you provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

  • Names
  • Email addresses
  • Mailing addresses
  • Usernames and passwords
  • Billing addresses and payment information
  • Contact preferences

We also automatically collect certain information when you visit, use, or navigate the Services. This information may include your IP address, browser type, operating system, device information, and usage data.

3. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We may use your information to:

  • Facilitate account creation and authentication
  • Deliver services to the user
  • Manage user-to-user communications
  • Save or protect an individual’s vital interests
4. Legal Bases for Processing

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

5. Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (like a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review their privacy policies and contact them directly to respond to your questions.

6. When and With Whom Do We Share Your Information?

We may share your information with third parties in specific situations, such as during business transfers, with service providers, or as required by law. We do not sell personal information to third parties.

7. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

8. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

9. Your Privacy Rights

In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. These may include the right to request access to, update, or delete your personal information. You can exercise these rights by contacting us at support@vemlo.com.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. As there is no uniform technology standard for recognizing and implementing DNT signals, we currently do not respond to DNT browser signals.

11. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us by email at support@vemlo.com or by post to:

Vemlo
30 Baywood Road
Toronto, ON, M9V 2Z8, Canada